Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 14 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Questions about your order?

    Please contact me if you have any problems with your order.

    Privacy policy

    Stitches by JulieAnne follow the Privacy Policy as stated by Etsy.

    Frequently Asked Questions

    Care instructions

    All of my items are machine washable:)

    Gift wrapping and packaging

    I can gift wrap any items for a minimal fee.

    Can face mask be returned or refunded?

    No. Due to the nature of face mask, they cannot be returned or exchanged.

    Legal imprint